Terms of service
These Terms of Service (“Terms”) govern your use of the online store provided by EVERNAIL NOVA (“we”, “our”, or “us”). By accessing or using our services, you agree to be bound by these Terms.
Article 1: Scope
These Terms apply to all users and all activities conducted through our online store.
Article 2: User Information
You agree to provide accurate, complete, and up-to-date information when using our service. False or misleading information is prohibited.
Article 3: Orders and Contract Formation
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A sales contract is deemed concluded when we confirm your order and issue a shipping notification.
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Cancellations after order placement are not accepted as a general rule.
Article 4: Payment Methods
Payments must be made through methods specified by us.
Article 5: Shipping
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Products will be shipped by methods designated by us.
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For international orders, customs duties and clearance may be the responsibility of the customer (unless shipped via DDP).
Article 6: Returns and Exchanges
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We do not accept returns due to personal reasons.
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If the product is defective, please contact us within 7 days of receipt.
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For details, please refer to our [Return & Refund Policy].
Article 7: Prohibited Actions
Users must not:
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Disrupt the operation of our services
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Place false or fraudulent orders
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Infringe the rights of third parties
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Conduct any behavior deemed inappropriate by us
Article 8: Intellectual Property
All content, including images, text, and designs on this website, is protected by intellectual property rights owned by us or appropriate third parties. Unauthorized reproduction or commercial use is strictly prohibited.
Article 9: Disclaimer
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We are not responsible for any issues or damages resulting from the use of our products.
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Delivery delays may occur due to network or logistics conditions.
Article 10: Changes to Terms
We may revise these Terms at any time without prior notice. Updated Terms will take effect once posted on our website.
Article 11: Governing Law and Jurisdiction
These Terms shall be governed by the laws of Japan. Any disputes shall be subject to the exclusive jurisdiction of the Tokyo District Court.