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Buy 2: Free Shipping

Buy 3: Free Shipping + 3 Free Glues

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EVERNAIL NOVA HELP CENTER

Contact us if you have any other questions

PRODUCT INFO

How to find my size?

Check out our full size guide here.

Are our press-on nails reusable?

Made to last. Meant to be worn again.
NOVA nails are crafted for durability and beauty you can return to. With mindful application and removal, each set can be worn multiple times—without losing quality or shine.

How are the different shapes and lengths looks like?

Check out step 2 on here.

How are EVERNAIL NOVA nails different from other press-on nails?

EVERNAIL NOVA offers a press-on experience unlike any other—where craftsmanship, technology, and beauty come together.

  • Handcrafted Quality
    Each set is individually handcrafted by skilled Japanese nail artists using salon-grade gel for a refined, three-dimensional finish.
  • Shape-Memory Fit
    NOVA nails adapt to your natural nail curve using innovative shape-memory technology, creating a secure fit that feels custom-made.
  • Original Glue Technology
    Our exclusive glue holds for up to 3 weeks—yet removes gently with warm water only. No UV light needed.
  • Reusable & Sustainable Luxury
    Durable construction allows multiple wears with proper care.

EVERNAIL NOVA is more than press-on nails—it's a new category of wearable beauty.

Are EVERNAIL NOVA products vegan and cruelty-free?

Yes. EVERNAIL NOVA is committed to ethical beauty. Our products are 100% cruelty-free and made without any animal-derived ingredients. We carefully select suppliers who share our values and operate with integrity throughout the manufacturing process. Beauty should never come at the cost of compassion.

Do we offer any customization?

At the moment, we do not offer custom design services. Our collection is thoughtfully designed and produced as ready-to-wear press-on nails, allowing us to maintain consistent quality and timely delivery.

However, we are continuously expanding our range, so new designs and collections will be released regularly.

How to apply/remove press-ons

SHIPPING & DELIVERY

Where do you ship to?

We offer worldwide shipping. Most orders are shipped from Japan, but some products may also ship from our U.S. location to ensure faster delivery for North American customers.

If your country is not available at checkout, please contact us and our team will do our best to assist you.

Is there free shipping?

Yes — enjoy complimentary shipping when you purchase two or more nail sets in one order.

The shipping discount will apply automatically at checkout.

※This offer may vary during special promotions or campaigns.

How much and how long does it cost?

Here are the full details of our Shipping Policy.

Why is my tracking not updating?

We're sorry to hear your tracking isn't updating. Occasionally, carriers may take 1-2 business days to update shipment statuses. If you're still facing issues a few days after receiving your tracking number, please contact us with your order details. We're here to help!

RETURNS & EXCHANGES

Do we offer refunds or exchanges?

We want every customer to feel confident and happy with their purchase. For hygiene and product safety reasons, we are unable to accept returns or exchanges due to personal preferences such as change of mind or incorrect size selection.

Before completing your order, we kindly recommend reviewing your order details and checking our Size Guide for a perfect fit.

If your item arrives damaged or defective, please rest assured—we will take care of it. After verifying the issue, we will offer a refund or replacement. For more information, please see our Refund Policy.

I've received a damaged item, how can I get assistance?

We are committed to delivering products in perfect condition, but if your order arrives damaged or defective, we sincerely apologize. Please contact us within 7 days of delivery with photos of the issue, and our team will provide prompt support. After verification, we will offer a refund or replacement depending on availability.

Your experience matters to us, and we will handle your case with care and responsibility.

For more details, please refer to our Refund Policy.

PAYMENTS & SAFETY

What forms of payment we you accept?

We accept major credit cards and secure online payment methods. Available options will be displayed at checkout.

For more details, please visit our Payment Information section.

Where can I learn more about the payment and processing on your store?

You can find more details about payment terms, processing, and security in our Terms of Service and Privacy Policy. We are committed to providing a safe and trusted shopping experience.